Catchfords Terms of Service
Last Updated: [May 19,2026]
Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of www.catchfords.com and any related services, features, tools, or content provided by Catchfords (“Catchfords,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services.
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Official Website
The only authorized online store for Catchfords is:
Any other website claiming to represent Catchfords is unauthorized. If you suspect fraudulent activity, contact us at support@catchfords.com.
Electronic Communications
By using the Services or communicating with us electronically, you consent to receive communications from us electronically, including notices, disclosures, and agreements. These communications satisfy any legal requirement that such communications be in writing.
User-Generated Content & Disclaimers
Disclaimer of Warranties & Limitation of Liability
Because data within the directory is crowd-sourced and unverified, we make no representations or warranties regarding the accuracy, completeness, or reliability of any listed prices. We disclaim all liability for any financial decisions, medical choices, or commercial disputes arising from the use of or reliance on data published within this directory.
Section: User-Submitted Content and Directory Accuracy
User Representations
By submitting any pricing or facility information to our directory, you represent and warrant that the information provided is true to the best of your knowledge, does not violate any confidentiality agreements, and contains no personal health information or private identifiers.
Right to Moderate and Remove
We reserve the absolute right—at our sole discretion and without prior notice—to review, approve, reject, edit, or permanently delete any submission, listing, or community contribution.
No Professional or Medical Advice
The pricing directory is provided for general informational and educational purposes only. It does not constitute medical, financial, or legal advice.
License and Access
We grant you a limited, non‑exclusive, non‑transferable license to access and use the Services for personal, non‑commercial purposes. This license does not permit:
- Resale or commercial use of the Services
- Collection or use of product listings, descriptions, or prices
- Derivative use of the Services or content
- Downloading or copying account information for third‑party benefit
- Use of data mining, robots, or scraping tools
All rights not expressly granted are reserved by Catchfords. Unauthorized use terminates the license granted to you.
Your Account
If you create an account, you are responsible for maintaining its confidentiality and restricting access to your device. You accept responsibility for all activities that occur under your account.
Catchfords sells products to adults capable of entering legally binding agreements. Minors may use the Services only under parental supervision.
We reserve the right to:
- Refuse service
- Terminate accounts
- Edit or remove content
- Cancel orders
Intellectual Property
All content on the Services—including text, graphics, logos, product designs, images, videos, and software—is the property of Catchfords or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without our express written permission.
User‑Generated Content
If you submit reviews, comments, photos, or other content (“User Content”), you grant Catchfords a non‑exclusive, royalty‑free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, publish, and display such content.
You are solely responsible for your User Content. We reserve the right to remove content that violates these Terms or our policies.
Product Information, Availability & Pricing
We make reasonable efforts to ensure product information is accurate. However:
- Product availability is not guaranteed
- Prices may change without notice
- Errors may occur
If a pricing or availability error occurs, we reserve the right to correct the error and cancel or refuse orders.
Handmade Product Disclaimer
Our products, while manufactured in assembly, may vary slightly in color, texture, or finish due to fabric characteristics, lighting, and screen settings. These variations are normal and not considered defects.
Order Acceptance
Your order constitutes an offer to purchase. We may accept or reject any order at our discretion. Acceptance occurs only when we send an order confirmation email.
We may cancel an order for reasons including:
- Product unavailability
- Pricing errors
- Suspected fraud
- Incomplete or inaccurate information
Shipping, Delivery & Risk of Loss
All purchases are made under a shipment contract. Title and risk of loss transfer to you once the package is delivered to the carrier.
Shipping timelines are estimates and not guarantees. Delays caused by carriers, customs, weather, or other external factors are outside our control.
Returns & Refunds
Catchfords does not typically accept returns due to the nature of our products. However, customer satisfaction is important to us. If you experience an issue, contact support@catchfords.com and we will work with you to find a solution.
Third‑Party Tools & Integrations
The Services rely on third‑party tools and providers, including but not limited to:
- WooCommerce (store platform)
- Aelia Currency Switcher (geolocation + currency detection)
- Stripe & PayPal (payment processing)
- Klaviyo (email + marketing automation)
- Canada Post SnapShip (domestic shipping)
- Zonos (international duties/taxes)
- Hosting, security, and analytics providers
Your use of these tools may be subject to their respective terms and privacy policies.
No Medical Claims
Catchfords does not provide medical advice. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare provider for medical concerns.
Disclaimer of Warranties
The Services and all content, products, and materials are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not warrant that:
- The Services will be uninterrupted or error‑free
- Defects will be corrected
- The Services are free of viruses or harmful components
- Product descriptions or content are accurate, complete, or current
Limitation of Liability
To the fullest extent permitted by law, Catchfords shall not be liable for any:
- Indirect, incidental, punitive, or consequential damages
- Loss of profits, revenue, data, or goodwill
- Damages arising from your use or inability to use the Services
- Damages related to shipping delays, product variations, or third‑party services
Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Catchfords, its officers, employees, and partners from any claims, damages, losses, liabilities, or expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any law or third‑party rights
- Your User Content
Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict‑of‑law principles.
Dispute Resolution
Any dispute arising from these Terms or your use of the Services shall first be attempted to be resolved informally by contacting support@catchfords.com.
If unresolved, disputes shall be submitted to binding arbitration or small claims court in Ontario, unless prohibited by law.
Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and Catchfords regarding the Services and supersede all prior agreements or understandings.
Contact Information
For questions about these Terms, contact us at:
Email: support@catchfords.com
Catchfords Health Inc.